For major IT firms, economic challenges posed by the Covid-19 crisis have paved the way for must-have priorities to conduct work during disruptive times. Therefore, organizations must begin to plan for the future of work, by applying intelligent automation to support both their business and their workforce.
In the IBM-commissioned Forrester paper, understand how firms are preparing for intelligent automation adoption and its effects on the workforce. Examine how best practices for automation and human-machine collaboration can impact organizational growth. Hence, a successful future-of-work (FOW) strategy uses automation to build strategies aimed at reducing risk from global disruptions.
Key themes discussed in this paper are:
- A FOW readiness model developed by Forrester
- Business benefits of intelligent automation
- Key challenges coupled with best practices at various levels of FOW readiness