Saturday, January 16, 2021 | 06:40 pm

Improving Patient Experience With a 360° Digital Care Development Platform

Customer 360 Integration Hub for Salesforce Commerce, Marketing, and Service Clouds - Salesforce

The Healthcare customer experience can be frustrating. The moment you get injured, questions pour in like a flood, such as, “Where to go?”, “Will the procedure be covered?”, “Whether we can afford it?” And, this gets worse when applications are siloed.

To beat the challenge, today’s healthcare organizations implement the “digital front door” approach.

This approach helps reimagine customer experience by providing a seamless, personalized, and connected customer experience.

Read this white paper to understand how the approach works for your healthcare organization and helps create better outcomes for all stakeholders – most importantly your patients.

Grab Your FREE White Paper