Large businesses are adopting conversational AI technology to build intelligent virtual assistants (IVA) and automate business processes across the organization. So, what is the best way to measure project success with AI deployment?
The Avaamo white paper discusses 3 most effective techniques to measure the success of business value through AI. These are:
- Revenue generation
- Cost savings, and
- Improvement in customer experience (CX)
Incorporate these 3 best practices in deriving higher business value.