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Monday, November 29, 2021 | 10:44 pm
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Tags Customer Support

Tag: Customer Support

Microsoft Customer Support Agent Compromised in Attacks by SolarWinds’ Hackers

The company said it responded quickly and was able to remove the group's access to its customer service agent's device.

Ahead of IPO, Coinbase Users Speak Out About Locked Accounts and Lost Money

Customers claim it can be hard to find a human to talk to at the company.

Close the Digital Transformation Gap: Unify Chatbot Technology

Read this white paper to explore how to unify chatbot technology and make it omnichannel. It's time to turn every conversation into customer happiness!

6 Best Practices Field Service Leaders Follow for Greater Customer Service

Introducing ServiceNow’ Modernized Field Service Management. In this eBook, you'll find 6 recommended approaches to help transform your organization’s field service.

How Relevant Is Your Organization

Recognize the need for a Relevance Maturity Model to learn the progressive levels of attainment for organizations seeking to deliver most relevant content and information to their customers

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