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Tuesday, October 27, 2020 | 12:12 pm

Transforming Salesforce Community Engine With AI-Enabled Coveo

The secret to establishing a great community lies in offering an intelligent search experience for the users. Highlighting 8 best practices, this eBook analyzes how 5 massive brands including Adobe, Salesforce, and Logitech revamped the self-service experience. 

Coveo is an AI-powered search on your Salesforce community that drives real and measurable business results. 

So, what do your customers expect?

  • Personalized experiences
  • Suitable content suggestions 
  • Effortless and intuitive navigation 

In this eBook, learn how to drive greater engagement and better self-service using Coveo.
Get started with an AI-enabled search engine by creating relevant and personalized content using: 

  • Upgraded search UI with facets and customizable result thumbnails 
  • Machine learning to deliver the most relevant answers 
  • Powerful search usage analytics
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