B2C and B2B State of Commerce in the Post-pandemic Era
This Salesforce State of Commerce report offers insights from around 1,400 leaders and 1 Billion consumers and business buyers.
The COVID-19 pandemic has transformed commerce across the globe, accelerating massive digital transformation across various channels.
Access this insightful report to explore in detail:
- Shifts in B2C and B2B engagement and expectations
- How digital commerce has changed the role of sales
- The effects of the pandemic on consumer behavior
- How B2B commerce is evolving